Privacy Policy - Novelias Learning

At Novelias Learning, we are committed to protecting your privacy and handling your personal data responsibly.

What information we collect

We may collect and store the following information:
 

- Parent/carer/guardian name
- Student Name
- Email address and/or phone number
- Booking and payment details
- Any information you provide when contacting us or completing a form

How we use your information

We use your information to:

- Manage course bookings and payments
- Communicate important information about sessions
- Respond to enquiries
- Provide updates about future courses (where appropriate)

How your data is stored

Your data is stored securely through our website platform (Wix) and email systems. We take reasonable steps to protect your personal information. We do not sell or share your data with third parties, unless required by law.

Payments

Payments made through our website are processed securely via Wix's payment system. We do not store your card details.

How long we keep your data

We only keep your data for as long as necesary to:

- Provide our services
- Maintain business records
- Meet legal obligations

Your rights

You have the right to:

- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data 

To make a request, please contact us using the details below. 

Contact

If you have any questions about this policy or your data, please contact us at info@noveliaslearning.com

Updates to this policy

We may update this privacy policy from time to time. Any updates will be posted on this page.


Novelias Learning is registered with the Information Commissioner's Office (ICO) and complies with UK data protection regulations.